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Privacy Policy

Effective Date: January 8, 2024

Port TMS LLC (“Port TMS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you access or use the Port TMS LLC software, services, websites, applications, and related features.

By using Port TMS, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our software or services.

1. Information We Collect

We may collect personal information from users in several ways, including when users access our software, register for an account, submit information through forms, communicate with us, or use features and resources made available through Port TMS.

The information we may collect includes:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Account registration information
  • Transaction or shipment-related information
  • Information submitted through support, contact, or service requests

We may also collect information related to how users interact with our software and services, including usage activity, system activity, and information used to help secure and improve the software experience.

2. How We Use Information

We may use the information we collect to:

  • Provide and operate the Port TMS software and services
  • Personalize the user experience
  • Improve our software, services, features, and support
  • Process transactions and service-related activity
  • Send service, account, support, or administrative emails
  • Communicate with users about updates, requests, or relevant services
  • Secure the software experience
  • Detect, prevent, and address technical, security, or operational issues
  • Comply with applicable legal, regulatory, or contractual obligations

3. How We Protect Information

We adopt reasonable data collection, storage, processing, and security practices designed to protect against unauthorized access, alteration, disclosure, or destruction of personal information, usernames, passwords, transaction information, and data stored within our software.

However, no method of transmission over the internet or electronic storage is completely secure. While we work to protect user information, we cannot guarantee absolute security.

4. Sharing of Personal Information

We do not sell, trade, or rent users’ personal identification information to others.

We may share information in limited circumstances, including:

  • With trusted service providers or affiliates who help us operate our software, support users, process transactions, or provide related services
  • With business partners where necessary to provide requested services or integrations
  • As required by law, regulation, legal process, or governmental request
  • To protect the rights, property, security, or safety of Port TMS, our users, or others
  • In connection with a business transaction such as a merger, acquisition, financing, or sale of assets

We may share generic aggregated demographic or usage information that is not linked to personal identification information with business partners, trusted affiliates, or service providers.

5. Third-Party Websites and Services

Users may encounter links or integrations connected to partners, suppliers, carriers, vendors, or other third-party services. These third-party websites and services may have their own privacy policies and terms.

Port TMS is not responsible for the privacy practices, content, or services of third-party websites or services. Users should review the applicable policies of any third-party service they access or use.

6. Emails and Communications

We may use user email addresses to send information related to accounts, service activity, support requests, transactions, updates, security notices, or other service-related communications.

Where applicable, users may receive periodic emails related to Port TMS services. Users may follow unsubscribe or communication preference instructions included in those emails where such options are available. Certain administrative or service-related messages may still be required for account or software operation.

7. Data Retention

We retain information for as long as reasonably necessary to provide our software and services, support our business operations, comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

Retention periods may vary depending on the type of information, the purpose for which it is used, and applicable legal or contractual requirements.

8. User Responsibilities

Users are responsible for maintaining the confidentiality of their account credentials and for using the software in accordance with applicable agreements, policies, and laws.

Users should not submit sensitive personal information unless it is required for use of the software or requested by Port TMS through an approved process.

9. Changes to This Privacy Policy

Port TMS LLC may update this Privacy Policy from time to time. When we update the policy, we may revise the effective date at the top of this page.

We encourage users to review this Privacy Policy periodically to stay informed about how we collect, use, and protect information.

10. Your Acceptance of This Policy

By using the Port TMS software or services, you signify your acceptance of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our software or services.

11. Contact Us

If you have any questions about this Privacy Policy, our software, or your dealings with Port TMS, please contact us at:

Port TMS LLC
Email: support@porttms.com