White-labeled customer & carrier portals

Functional and practical. Easy to use.

Give customers and carriers a branded, permissioned place to move freight work forward, connected to the same shipment record your team manages in Port TMS.

Customer portal includedCarrier portal includedWhite-labeled
NB

NorthBridgePartner Portal
IncludedEvery subscription
Customer portalLive workspace

Everything your customer needs to keep freight moving.

Quote and book shipments, follow live status, download documents, manage invoices and claims, and review performance.

Quote & bookTrack freightInvoicesReports
12 active shipmentsOpen customer workspace
White-labeled for your businessConnected to the same Port TMS shipment record

Two audiences. One connected record.

True supply chain collaboration.

Customer workspaceWelcome back, Acme Foods

Live data

Active shipments12TL and LTL
Open quotes4Multiple carriers
Invoices due2Review and pay
Quick action

Quote and book an LTL shipment

Compare available carrier options, select service, and keep the paperwork connected.

Start quote →

PTPT-10482Kansas City to DallasIn transitBLBOL & labelsReady to downloadAvailable

Nothing held back

Included means included.

Customer and carrier portals are part of every Port TMS subscription, not a separate module waiting behind another feature paywall.

Why Port TMS

01

Both audiencesCustomer and carrier access

Included

02

Your identityWhite-labeled experience

Included

03

Permissioned accessRole-appropriate data and actions

Included

04

Connected workflowsActivity tied to the Port TMS record

Included

01

Fewer routine requests

Let customers and carriers answer status and document questions without adding another email to the operations queue.

02

Cleaner close-out

Bring invoices, accessorials, approvals, and supporting files into the workflow before the load is closed.

03

Your brand stays visible

Provide a consistent partner experience without sending customers and carriers into a third-party-branded portal.

Portal questions

What teams ask before a demo.

Are the customer and carrier portals included with Port TMS?

Yes. Customer and carrier portal access is included in every Port TMS subscription rather than sold as a separate portal module. Configuration and implementation scope are confirmed during solution design.

Can the portals carry our company branding?

Yes. The portals are white-labeled so your company identity stays in front of customers and carriers.

What can customers do in their portal?

Customers can view truckload and LTL shipments, book LTL, compare carrier quotes, access BOLs and labels, track freight, work with invoices and claims, and review dashboards and reports. Available permissions and payment workflows are configured for the intended use case.

What can carriers do in their portal?

Carriers can bid on approved private load board freight, upload invoices and accessorial documents before close-out, follow approval or dispute activity, and manage onboarding, insurance, and required documents.

Does every portal user see the same information?

No. Portal access is permissioned so customers and carriers see the information and actions appropriate to their account and workflow.

Portal configuration, permissions, payment processing, claims workflows, booking options, onboarding requirements, and implementation scope are confirmed during solution design.

Give both sides of the load a better place to work.

See how white-labeled customer and carrier portals connect quoting, tracking, documents, billing, bidding, and onboarding to Port TMS.

Book a demo