Put the Power in Your Customers’ Hands
Let customers quote, book, track, and manage invoices inside your branded portal.
Book a Portal Demo
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Everything Customers Need. All in One Portal.
Self-Booking
Book shipments in seconds, no back-and-forth.
Shipment Tracking
Real-time visibility from pickup to delivery.
Documents & Invoices
Access BOLs & past invoices instantly.
Rate Transparency
Markup built in; know your cost upfront.
Historic Reporting
Analyze trends, costs, performance by customer.
Brand Control
Your logo and look on every page.
FAQ
How does brokerage markup work in the portal?
Every rate your customers see already includes your brokerage markup. This ensures you maintain margin on every shipment, while customers see a simple, all-in rate with no surprises. You stay profitable, and they get clarity and convenience.
Is the portal secure?
Yes — the Customer Portal is fully secure, with role-based access and SSL encryption to keep shipment and billing data protected. You decide which customers have access, and they only see their own shipments and documents. Security and compliance are baked in from the start.
Can customers see only their own shipments?
Absolutely. Each customer’s portal view is personalized so they only see their own quotes, shipments, documents, and invoices. This protects sensitive information and keeps the experience simple and focused.
How quickly can we onboard customers into the portal?
Onboarding is fast and straightforward — most brokers can set up a customer account in minutes. Customers receive login details, and from there they can start quoting, booking, and tracking immediately. With minimal training, your team and customers are ready to go.
What kind of branding is available?
The portal can be fully white-labeled with your brokerage’s logo, colors, and branding. Your customers interact with a system that looks and feels like it’s yours, reinforcing trust and professionalism.
Ready to Empower Your Customers?
See how Port TMS’s Customer Portal delivers self-service convenience with broker-controlled pricing.